Solutions
Built for how
your industry talks.
The channels, the questions and the moments that matter are different in every trade. Pick yours and see how the same platform wears it.
Ecommerce & DTC
Carts recovered, orders answered, revenue traced to the pound.
See how →Logistics & delivery
Reschedules handled in any language, written straight into your systems.
See how →Hospitality
Bookings by message, quiet nights filled, regulars kept regular.
See how →Health & beauty
Appointments booked and kept, aftercare that feels like care.
See how →Fitness & supplements
Replenishment on time, restocks announced, subscriptions saved.
See how →Professional services
Enquiries qualified and booked into your calendar while you work.
See how →Also a natural fit
Subscription brands · clothing & apparel · food & drink · pet care - if your customers message you, it fits.
Ecommerce & DTC
Your store never closes. Now your conversations don’t either.
Your Shopify customers sync straight in - who bought, when, whether they subscribe - powering win-backs and top-up nudges on WhatsApp, product questions answered from current store data, and every order that follows traced back, buyer by buyer.
- ✓Win-backs and top-up reminders on WhatsApp, where they get read
- ✓Product questions answered from current store data - with checkout in the chat
- ✓Revenue receipts: who bought, from which message, for how much
Logistics & delivery
Every reschedule handled. In any language. Written into your systems.
Delivery queries are high-volume, repetitive and urgent - the exact shape of work Mae removes. One large delivery operator retired their customer service phone number: two people now oversee a queue that used to need a call centre.
- ✓Reschedules, tracking and failed-delivery queries resolved end to end
- ✓Replies in the customer’s own language, automatically
- ✓Custom API tools write straight back to your TMS or CRM
Live in production · read the story
Hospitality
Fill the quiet nights. Keep the regulars regular.
Your guests already live on WhatsApp. Take bookings there, remind them so they actually turn up, and when Tuesday looks empty, a broadcast to the right regulars fills tables - with the revenue traced so you know the message paid for itself.
- ✓Bookings, changes and reminders by message - fewer no-shows
- ✓Event and offer broadcasts to segments, not blasts to everyone
- ✓Vouchers and win-backs that make quiet nights busy
Health & beauty
Booked, reminded, rebooked - and asked how they’re feeling.
No-shows and gaps in the diary are lost money you never see. Mae books and reschedules straight into your calendar, reminds people so they turn up, and follows up after the visit - which is where rebookings and reviews come from.
- ✓Google and Microsoft 365 calendars - book, move, cancel
- ✓Aftercare follow-ups and satisfaction surveys, sent automatically
- ✓Happy clients get a thank-you while it’s warm
Fitness & supplements
They run out every month. Be the brand that notices first.
Supplements are a rhythm business: tubs run out, subscriptions wobble, restocks sell out. Mae keeps the rhythm - replenishment nudges timed to usage, restock alerts to the people who asked, and honest product answers that recommend like your best shop-floor person.
- ✓Replenishment reminders with one-tap reorder
- ✓Product recommendations grounded in your catalogue, in your tone
- ✓Subscription saves when Live Mood spots a wobble
A supplements brand wins lapsed customers back with it
Professional services
Every enquiry answered while it’s hot - and booked while you bill.
The enquiry that waits until tomorrow hires someone else today. Mae answers on your website, asks the qualifying questions, and books the right person’s calendar - with a brief attached so the first meeting starts warm.
- ✓Website enquiries answered in seconds, around the clock
- ✓Qualification questions asked in plain conversation
- ✓Straight into the right calendar, brief attached
Don’t see your industry?
If your customers message you, it fits. Fifteen minutes on a demo and we’ll show it running on your use case.
Get a demo →