RCS
RCS Business Messaging:
the messages app, upgraded.
SMS’s richer successor - your name and logo on the message, cards and tap-to-act buttons, in the native messages app every phone already has. No download, no login.
What RCS adds over SMS.
- ✓Verified sender - your name and logo, not a random number
- ✓Rich cards, carousels and tap-to-act buttons in the native messages app
- ✓Replies come back into the same shared inbox, answered by Mae or your team
- ✓Runs alongside SMS on every plan - every handset gets reached either way
One thread per customer - a conversation that starts here can carry on anywhere.
Included on every plan · see pricing
What is RCS, in plain English?
RCS (Rich Communication Services) is the upgrade built into the phone’s native messages app - the same place SMS arrives. Your name and logo from a verified sender, with images, cards and tap-to-act buttons. It reaches modern Android phones and recent iPhones (iOS 18 onwards) with nothing to install.
And when a handset doesn’t support it?
SMS is included on every plan alongside RCS, so every customer gets reached either way - the richer format where the handset supports it, dependable plain text everywhere else. Replies from both land in the same inbox, in the same thread.
One of six channels. One conversation.
A conversation that starts on RCS doesn’t end there - the history follows your customer across WhatsApp, SMS, RCS, live chat, Messenger and voice, with Mae and your team working the same thread.
See how the channels work together →RCS questions, answered.
What is RCS exactly?＋
RCS (Rich Communication Services) is the upgrade to SMS built into the native messages app on modern Android phones and recent iPhones - branded sender, images, cards and buttons instead of plain text.
What about phones that don’t support it?＋
SMS is included on every plan alongside RCS, so every handset gets reached - the richer format where it’s supported, plain text everywhere else.
Is RCS included in my plan?＋
Yes - every channel is included on every plan. Messaging and voice call costs are billed on top of your plan, as with SMS. See pricing.
Put RCS to work.
Connect your first channel on the demo call - most teams send a message the same day.
Get a demo →