Voice
The phone, answered.
Every time.
Some customers still want to talk - and the phone is where businesses quietly lose them. Mae answers in a voice cloned to your brand, sorts it on the call, and logs the transcript next to every message that came before.
A phone line that keeps up with your messaging.
- ✓Answered straight away, out of hours included - no queue, no hold music
- ✓A voice cloned to your brand - callers hear you, not a robot reading a menu
- ✓Bookings and changes handled on the call itself
- ✓Full transcript logged to the same thread as their messages
- ✓Your team picks up any conversation afterwards, on any channel, with the full record
A phone call isn’t a dead end any more - it’s just another message.
Available on the Business plan · see pricing
A voice that sounds like you.
Off-the-shelf robot voices tell your customers they’ve been fobbed off. Mae’s voice is cloned to your brand - so the call feels like ringing the business, not fighting an IVR. She speaks naturally, listens properly, and never puts anyone on hold.
The call that doesn’t vanish.
Phone calls are where customer history goes to die - nothing written down, nothing searchable, "as I said on the phone" forever. Here every call lands in the thread as a transcript, next to the WhatsApp messages and live chats, part of one customer record.
One of six channels. One conversation.
A conversation that starts on the phone doesn’t end there - the history follows your customer across WhatsApp, SMS, RCS, live chat, Messenger and voice, with Mae and your team working the same thread.
See how the channels work together →Voice questions, answered.
Does it sound like a robot?＋
No - Mae answers in a voice cloned to your brand, speaking naturally rather than reading a menu. Callers have a conversation, not a phone tree.
What happens to the call afterwards?＋
The full transcript is logged to the same thread as the customer’s messages - so a call sits alongside their WhatsApp and live chat history, and nothing said on the phone gets lost.
Can customers still reach a human?＋
Yes - your team sees every call transcript in the inbox and can pick the conversation up on any channel, with everything Mae handled already on the record.
Which plan includes voice?＋
Voice is available on the Business plan. See pricing for the full plan breakdown.